24/7 access. Anytime, anywhere.
Easily access all of your United Bank personal accounts 24 hours a day. Check balances, transfer funds, review transaction history, place stop payments, order checks, and much more—anytime and from anywhere.
Frequently Asked Questions
If you forget your password, you can click the "Forgot your password" button to unlock your account or reset your password, which is on the Online Banking login page below the login box. You then must complete the following steps:
• You must enter your Online Banking User ID. Online Banking will display option to receive a one-time security code.
• You will have option on how to receive your code, via phone call or SMS text message.
• If you enter the one-time security code correctly, you will have option to reset your password.
First, you need to have a user ID and password. If you did not set up Bill Pay when you first opened your Online Banking access, you will need to register your account by accepting the terms and conditions for Bill Pay. Then you can begin by simply adding payees.
There are two kinds of bill payments: A one-time payment is processed on the day you specify. On that date, the funds are withdrawn from your account and the payment is sent to the merchant/payee. The merchant/payee receives the payment two to five days after the payment date. A recurring payment occurs automatically at your specified frequency, for as many times as you indicate.
Payments can be set up as much as 12 months in advance.
If your payment was made to the merchant/payee by check, you can determine if the check has been cashed by viewing the payment details in your payment history. Actual verification needs to come from the merchant/payee. If the payment was made via electronic remittance, then you must contact the merchant/payee to verify that the payment was received and posted. You can also set up an automatic alert to notify you by email or SMS text.