Learning


Safety and Security

Learning


Safety and Security

Scam Alert: Fraudulent Calls or Text Messages Appearing From United Bank

We have received reports of attempted fraudulent calls or text messages appearing to be from United Bank. Please don’t share your personal information with them.

In fact, no financial institution or government agency, including United Bank, will ever call you, email you, or text you unprompted, requesting sensitive information.

Sensitive information may include full or partial Social Security number, card PIN number, one-time passcodes, online banking user ID, online banking password, or online banking security questions.

United Bank will NEVER call or ask you over the phone to disclose card PIN numbers, one-time passcodes, online banking password, or online banking security questions.

Scammers use this information to reset credentials and take over online banking accounts. If you receive an email or text message confirming a change on your account that you did not make, please contact our Customer Care Center immediately.

Never release sensitive information over the phone when receiving an unsolicited call.

If You’re a Victim
If you have further questions or concerns or think you might be a victim of spoofing, please call United Bank’s Customer Care Center immediately at 800-327-9862 or call the number on the back of your card.
DO NOT use the number on the caller ID screen and hit redial.

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