Text Message Banking

Text messaging provides account-specific information (such as available balance and transaction history) to a customer’s mobile device and their CresCom Bank account. SMS works on all phones supporting text message commands. Applications and data plans are not required. SMS uses simple text commands and works with most U.S. mobile service carriers. There are no product logins or passwords. Mobile banking customers retrieve account information by texting short phrases to a five-digit CresCom Bank number, which is included in their activation text message. Data charges may apply. 

Examples:

  • HIST CK1 – History for a checking account with a nickname of CK1
  • BAL CK1 – Balance request for a checking account with a nickname of CK1
  • ATM 20123 – Locate an ATM by ZIP code
  • BRANCH Silver Springs, MD – Locate branches by sending address information

 

To view account balance information using text messaging:

  • Text the letters of the keyword Bal or Balance to CresCom Bank's message number that was received with activation.
  • The Balance response will appear.

 

To view account transaction history:

  • Text the letters of the keyword Hist and the nickname of the desired account to CresCom Bank's message number that was received with activation.
  • The History Response displays.
  • To request additional transactions for the account, Reply Next and repeat as needed.

 

To view ATM locations:

  • Text the letters of the key word ATM and a desired ZIP code, city or state to CresCom Bank's message number that was received with activation.
  • The ATM Locator Response is displayed.

 

To view CresCom Bank branch locations:

  • Text the letters of the key word Branch and the desired ZIP Code, city or state to CresCom Bank's message number that was received with activation.
  • The Branch Locator Response displays.

To search for CresCom Bank ATM and branch locations:

  • Text the abbreviated CresCom Bank name with the key word of Both and the desired ZIP code or city and state to CresCom Bank message number that was received with activation.
  • The ATM and Branch Locator Response appears

 

To request a list of all keywords:

  • Text HELP and the abbreviated CresCom Bank name with the key word of BOTH and the desired ZIP code or city and state to CresCom Bank message number that was received with activation.

 

For more information, call 855-CRESCOM (855-273-7266).

CresCom Bank

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