Welcome to CresCom Bank
A number of customers have reported receiving automated phone calls informing them that their debit card has been frozen.
The call asks customers to press 1 for more information, to enter their debit card number or PIN in order to reactivate the card, or to call a number and provide information to unblock or reactivate the card. Variations on these scenarios have also been reported.
While CresCom Bank’s debit card fraud prevention system could legitimately initiate a phone call to debit card holders regarding suspicious activity on their debit cards, card holders will never be asked for their card number, PIN or account number if the call is legitimate.
Should you receive any kind of phone call or e-mail asking you to provide information about your bank accounts or cards, do not respond. These messages are not from CresCom Bank or any service associated with the bank, and the people contacting you are seeking your personal account information in order to commit fraud. Giving out your account or card information jeopardizes your account and could lead to you becoming the victim of identity theft as well.
If you have received a phone call similar to the circumstances described above and have provided the caller with any information related to your accounts or cards, please contact Account Services immediately so that appropriate action can be taken to protect your account.
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You count on your checking account every day. You can count on us to make it reliable – and affordable. In fact, we offer some of the best checking accounts you’ll find anywhere. And, with four accounts to choose from, we have one that’s perfect for you.
Simplify your life with a range of banking options that give busy people the freedom and choices to manage their finances. From checking and investments to mortgages and lines of credit, you’ll get value-added products designed to give you more. And you'll always be able to talk to real people for real answers. It's as simple as that. For more information visit one of our convenient locations, email us or call:
Myrtle Beach: 843-626-2200